Welcome to HSI Cleaning. By accessing our website or using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before engaging with our services.

1. Services

HSI Cleaning provides professional commercial and industrial cleaning services tailored to client requirements. All services are subject to availability, scheduling, and agreement between both parties. We reserve the right to modify or discontinue services at any time without prior notice.

2. Bookings & Appointments

All service bookings must be scheduled in advance. Clients are responsible for providing accurate information regarding their cleaning requirements. We reserve the right to reschedule or cancel appointments due to unforeseen circumstances, including safety concerns or operational issues.

3. Pricing & Payments

Pricing is based on the scope of work, service frequency, and facility size. Final pricing will be confirmed prior to service. Payments must be made as agreed in the service contract or invoice terms. Late payments may result in service delays or additional charges.

4. Client Responsibilities

Clients must ensure access to the premises at the scheduled time and provide a safe working environment. Any hazards, sensitive equipment, or special instructions must be communicated in advance. HSI Cleaning is not responsible for issues arising from incomplete or inaccurate information provided by the client.

5. Satisfaction Guarantee

We strive to deliver high-quality cleaning services. If you are not satisfied with any aspect of our service, you must notify us within a reasonable timeframe so we can address and resolve the issue appropriately.

6. Liability

HSI Cleaning is fully insured and takes reasonable care while performing services. However, we are not liable for pre-existing damage, normal wear and tear, or damages resulting from improper maintenance or undisclosed risks within the premises.

7. Health & Safety Compliance

Our team follows industry standards and safety regulations, including OSHA and local compliance requirements where applicable. Clients must also adhere to safety guidelines to ensure a secure working environment for all parties.

8. Cancellations & Rescheduling

Clients must provide reasonable notice for cancellations or rescheduling of services. Failure to do so may result in cancellation fees or service charges, depending on the agreement in place.

9. Use of Website

All content on this website is for informational purposes only. You agree not to misuse, reproduce, or distribute any content without prior permission. Unauthorized use of the website may result in legal action.

10. Third-Party Links

Our website may include links to external websites. HSI Cleaning is not responsible for the content, policies, or practices of any third-party websites.

11. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Continued use of our website or services after changes are posted constitutes acceptance of those changes.

12. Governing Law

These Terms & Conditions are governed by the laws of Ontario, Canada. Any disputes arising from the use of our services will be subject to the jurisdiction of local courts.

13. Contact Information

For any questions regarding these Terms & Conditions, please contact:

HSI Cleaning
Email: sales@hsicleaning.ca
Phone: (437) 228-9858